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View Site and Device Information in the Mist AI Mobile App

Know how you can quickly access site and device details for an organization using the Mist AI mobile app.

View Site Details

On the home page you see the list of sites in the selected organization. You can select a site and view the details of the devices located within the site.

Screenshots of a mobile app interface for managing Juniper Mist network devices. Left: Site selection screen with highlighted Site1 Sunnyvale CA USA and options like Device Inventory and Claim Devices to Org. Right: Site1 details showing tabs for Access Points Switches WAN Edge search bar and one listed access point S1-AP43-1 with model AP43. Options include Assign and Unassign.

View Device Inventory

On the home page, tap Device Inventory to view information about all the devices (APs, switches, WAN Edges, and Mist Edges) that have been claimed into the organization.

Device Inventory interface showing search bar with barcode scanner icon, device list with names, types, and sites, total devices count of 3, Assigned and Unassigned tabs, and Add button for adding devices.

On the Device Inventory page, you can:

  • Use the tabs at the top to select a device type.

  • View assigned and unassigned devices.

  • Search for a device by entering the MAC address or device name in the text box. Alternatively, you can search for a device using the QR code. Tap the camera icon to scan a QR code.

  • Tap a device to go to the device details page.

Based on your user role, you can:

  • Unassign a device—Tap the device under the Assigned tab, and then tap Unassign.

  • Assign a device—Tap the device under the Unassigned tab, then tap Assign, and select the site to which the device needs to be assigned.

  • Add a new device—Tap + in the top-right corner. Then scan the QR code or enter the claim code.

View Device Details

From the Device Inventory page or Site page, select a device to go to the device details page. On this page, you can:

  • View the status to see if the device is connected or disconnected.

  • Site to which the device is assigned.

Based on your user role, you can:

  • Assign a device to a site or unassign a device from a site.

  • Release a device.

  • Replace a device.

Some of the data on the device details page might vary depending on the device type.

Here are a few examples of the device details page:

  • AP

    Screenshot of a network management interface showing access point S3-AP45-1 connected with 12 days uptime, site Site3, and port ID ge-0/0/2. Options include Assign, Unassign, Release, and More.

    Additionally, for APs you can:

    • Tap Locate to verify the AP placement. After you select this option, ​the LEDs on the physical AP start flashing green and purple. Tap Unlocate to stop this behavior.

    • Place an AP on the floor plan. The Map field contains the Place on a map link if the AP has not yet been added to a floor plan. Tap the link and then drag the AP to its correct position. Finally, set the orientation by dragging the knob so that its position corresponds to the position of the LED on the AP. Also enter the height of the AP.

      Circular control with green square labeled 90 degrees, yellow arrow highlights feature, schematic diagram on the right.

  • Switch

    Network device management interface for Juniper Networks EX2300-C-12P switch. Device name S1-EX1, status Connected, version 20.4R3-S2.6, uptime 12 days 12 hours 51 minutes, site Site1, total power draw 9.60 W, last seen 03:42:59 PM Sep 04. Options for assigning, unassigning, releasing, or accessing settings.

  • WAN Edge

    Network device management interface for Juniper SSR120 showing device name S1-SSR120-1, model SSR120, status connected, version 6.3.4-7.r2, uptime 12 days 12 hours 50 minutes, last seen Sep 04 at 03:42:19 PM, site Site3, and options to send log to Mist or reboot WAN Edge.

    For WAN Edges, you can:

    • Use the Send Log to Mist option to send logs to Juniper Mist Support for troubleshooting.

    • Reboot the device.