Find Information and Instructions for HPE Mist

Get familiar with the various help features of the HPE Mist management portal.

In the management portal, use these features to find information and instructions:

  • Resource Center—Click the book icon (at the lower-left corner of the portal) to open the Resource Center.

    Resource Center panel with sections: Visual Guides, Explainable AI, Announcements with red badge showing 5, Product Updates, and Help Center.

    Table 1: Features of the Resource Center
    Feature Description
    Visual Guides Click-through demos that introduce various features
    Explainable AI Essential concepts presented in whiteboard videos
    Announcements Information about new features, security advisories, and more
    Help Center HPE Mist help topics
    Product Updates HPE Mist release notes

  • Support Tickets and Documentation menu—Click the question icon (at the top-right corner of the portal) and then select a menu option.

    Dropdown menu with options for support tickets, cloud status, ports endpoints, documentation, updates, courses, HPE portal, and terms of use.
    Table 2: Options on the Support Tickets and Documentation Menu
    Feature Description
    Support Tickets Create and view support tickets for your HPE Mist organization.
    Cloud Status Check the current status of the HPE Mist cloud for your region.
    Ports & Endpoints Get help about which ports and IP addresses to allow for your cloud instance.
    HPE Mist Documentation Browse HPE Mist help topics.
    API Documentation View developer documentation.
    Courses View the available training courses at Mist.com.
    Feature Updates Release notes for HPE Mist
    Firmware Updates Learn about HPE Mist product updates.
    Mist Edge Updates Learn about HPE Mist Networking Edge product updates.
    HPE Support Portal Go to the support portal, where you can log in to view information, support cases, and more for your HPE devices.
    Terms of Use End User License Agreement