July 15, 2026
New and Updated Features
This section describes the new and updated features released in Juniper Support Insights.
Centralized Access to Cloud Applications Through Global Cloud Portal
You can now access all supported cloud applications, Mist, Juniper Routing Assurance, Data Center Assurance, and Juniper Support Insights through the Global Cloud Portal using a global account. This eliminates the need for multiple sign-ins and simplifies application access.
Global Cloud Portal
The Global Cloud Portal is a centralized dashboard that enables you to view and navigate across organizations from multiple cloud applications in one place. This improves visibility and streamlines cross-application workflows.
Using Global Cloud Portal is optional and is recommended for users managing multiple applications or domains.
[See Manage Global Cloud Portal.]
Local and Global Accounts
You can access organizations created in cloud applications using two types of accounts: Local account and Global account. You can either use the Global Account to access all your cloud applications from the Global Cloud Portal or use the local account to access the individual application directly by using the respective application URLs.
[See User Account Overview.]
Link Your Local and Global Accounts
A local account and a global account can exist independently or be linked together using the same e-mail address. Linking the accounts using the same e-mail address provides you a unified sign in experience and seamless access across applications. CAPTCHA verification provides an additional layer of security during the account linking process.