Diagnosing the Problem

How to confirm your auto update version?

Administrators must verify their auto update version before they attempt to resolve their auto update issues.

  1. Use SSH to log in to the JSA console as the root user.
  2. To view your auto update version, type:

    /opt/qradar/bin/UpdateConfs.pl -v

  3. The output displays the current version installed on the Console. For example,

    [root@qradar-lab ~]# /opt/qradar/bin/UpdateConfs.pl -v9.16

  4. Review the resolution section for your auto update version.